Cookies Policy
Evernu Ltd — Effective Date: January 20, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
2. How We Use Cookies
Evernu uses cookies and similar technologies for the following purposes:
- Essential Functionality: To enable core features such as user authentication, session management, and security.
- Performance & Analytics: To understand how visitors interact with our website, helping us improve our services.
- Preferences: To remember your settings and choices so you don't have to re-enter them each time you visit.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms.
| Cookie | Purpose | Duration |
|---|---|---|
| Session cookies | Maintain your logged-in state and secure your session | Session |
| Firebase Auth | Authentication and identity management | Persistent |
| CSRF token | Protect against cross-site request forgery attacks | Session |
Analytics Cookies
These cookies help us understand how visitors use our website by collecting anonymous information. This helps us improve our website and your experience.
| Cookie | Purpose | Duration |
|---|---|---|
| Google Analytics (_ga, _gid) | Track page views and user behaviour to improve our service | Up to 2 years |
Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences.
| Cookie | Purpose | Duration |
|---|---|---|
| Questionnaire progress | Remember your progress through medical questionnaires | Session |
| Cookie consent | Remember your cookie preferences | 1 year |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties we work with include:
- Google Analytics: For website usage analysis. See Google's Privacy Policy.
- Cashflows: For secure payment processing. See Cashflows's Privacy Policy.
- Firebase: For authentication and application hosting. See Firebase's Privacy Policy.
5. Managing Your Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to refuse or delete cookies through their settings. Note that blocking essential cookies may affect website functionality.
- Google Analytics Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Please note: If you disable essential cookies, some parts of our website may not function correctly, and you may not be able to access certain features such as your patient dashboard or checkout.
6. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology or legislation. Any changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email:help@evernu.co.uk
- Website:evernu.co.uk